Question 1

What exactly does WebDev Company do?

Accepted Answer

We build digital products — web apps, mobile apps, AI automation systems, UX-led redesigns, and operational software. We're not a staff augmentation agency. We take on projects end-to-end: strategy, design, engineering, testing, deployment, and ongoing support. Our clients are typically founders, product leaders, and digital transformation teams at mid-market to enterprise companies.

Question 2

Where are you based, and do you work with international clients?

Accepted Answer

Our team is headquartered in Gurugram, India, with remote team members across multiple time zones. We've delivered projects for clients in the US, UK, UAE, Singapore, Australia, and across Southeast Asia. International work is our normal, not our exception — we're experienced with cross-timezone collaboration, international compliance requirements, and multi-currency payment flows.

Question 3

How do I know if you're the right fit for my project?

Accepted Answer

The best fit for us is a team that values quality over lowest cost and wants a genuine partner — not just an order-taker. We work well with clients who have a clear problem to solve (even if they don't yet know the solution), respect their users, and are willing to engage in the design and product process. If you're just looking for the cheapest execution of a spec sheet, we're probably not the right choice.

Question 4

Do you only work with startups or also established businesses?

Accepted Answer

Both. About 40% of our work is with growth-stage startups building their first product or scaling to the next level. The other 60% is with established businesses — mid-market companies doing digital transformation, enterprises building internal tools, and service businesses creating client-facing platforms. What we care about is the quality of the problem, not the size of the company.

Question 5

Do you handle the full project or just part of it?

Accepted Answer

We're built for end-to-end delivery. That means everything from the initial product workshop and architecture planning through to design, engineering, QA, deployment, and post-launch support. That said, we also engage on specific phases — if you have an internal dev team and need UX design, or a designed product that needs engineering, we can plug in at any point. We just need enough context to do it well.

Question 6

Can you build AI features into our existing product?

Accepted Answer

Yes — and this is increasingly one of our most common engagements. We've integrated LLMs (OpenAI, Anthropic Claude, open-source models), built RAG pipelines, created AI-powered workflow automations with n8n, and embedded AI features into CRM, ERP, support, and analytics systems. If you're not sure what AI could do for your product specifically, we offer a scoped AI opportunity assessment as a starting point.

Question 7

Do you offer ongoing support and maintenance after launch?

Accepted Answer

Yes, and we strongly recommend it. The digital landscape changes fast, and products that don't evolve become liabilities. We offer structured monthly retainers that cover monitoring, bug fixes, performance optimisation, security updates, and iterative feature development. About 70% of our clients stay on a retainer after their initial project — that's the metric we're most proud of.

Question 8

Can you redesign an existing product rather than build from scratch?

Accepted Answer

Absolutely. We do a significant number of redesigns and rebuilds each year. The process starts with an honest audit of what's working and what isn't — technically, UX-wise, and in terms of business outcomes. Then we architect a plan that preserves what's valuable, replaces what's broken, and improves what's merely adequate. We have a detailed migration playbook specifically for this.

Question 9

How long does a typical project take?

Accepted Answer

It depends heavily on scope. An MVP web app or mobile app typically takes 8–16 weeks from kickoff to launch. A full redesign of an existing product is usually 6–12 weeks. A complex enterprise system or multi-platform product can run 4–9 months. We're always transparent about timelines upfront, and we don't pad estimates — if we say 10 weeks, we mean 10 weeks. You'll know our timeline on the first call.

Question 10

What does the kickoff process look like?

Accepted Answer

Week 1 is what we call Discovery: a structured set of working sessions where we map your business goals, user needs, technical constraints, and success criteria. This produces a Project Blueprint — architecture decisions, scope definition, sprint plan, and a realistic timeline. Most clients tell us the Blueprint alone was worth the engagement. From there, we move into biweekly sprints with demos at every milestone.

Question 11

How involved do I need to be during the project?

Accepted Answer

As involved as you want to be, with a recommended minimum. We ask for a weekly 30-minute check-in and prompt feedback on deliverables (usually within 24–48 hours). The more engaged you are, especially in the early design phase, the better the outcome. We have a dedicated Slack channel for each project and a shared project board so you always know where things stand without having to ask.

Question 12

What happens if I need to change scope mid-project?

Accepted Answer

Scope changes happen — it's a reality of product development, not a failure. Our process is built for flexibility. We maintain a change log and evaluate each request against timeline and budget impact. Small changes (under 4 hours) are often absorbed. Significant additions go through a quick change-order process: clear description, time/cost impact, your approval. No surprises on either side.

Question 13

What technology stack do you use?

Accepted Answer

We're technology pragmatists. Our default stack is Next.js, React, TypeScript, Node.js, PostgreSQL, and AWS or Vercel for infrastructure — because it's battle-tested, scales well, and has a large talent pool for future hiring. For mobile, we use React Native or Flutter depending on project requirements. For AI, we work with OpenAI, Anthropic, and open-source models. We'll recommend the right tools for your specific context, not just the ones we're most comfortable with.

Question 14

Will I own the code and infrastructure?

Accepted Answer

100%. Every line of code, every design file, every database schema — it all belongs to you from the moment we create it. We believe strongly in client ownership. We'll help you set up your own infrastructure accounts, repositories, and cloud resources from day one so there's never any lock-in. If we part ways, you take everything.

Question 15

How do you handle data security and compliance?

Accepted Answer

Security is built into our process, not bolted on at the end. We follow OWASP guidelines, implement role-based access controls, encrypt data at rest and in transit, and conduct security reviews before every major release. For regulated industries — healthcare, fintech, legal — we have specific experience with HIPAA-adjacent compliance, PCI-DSS requirements, and GDPR/PDPA obligations. We'll tell you upfront if a compliance requirement is outside our experience.

Question 16

Can you integrate with our existing systems (CRM, ERP, third-party APIs)?

Accepted Answer

Yes — third-party integration is one of our core competencies. We've built integrations with Salesforce, HubSpot, SAP, QuickBooks, Razorpay, Stripe, Twilio, SendGrid, and dozens of other platforms. We work with REST APIs, GraphQL, webhooks, and older SOAP/XML services when necessary. If the system has a documented API (or even if it doesn't, in some cases), we can usually work with it.

Question 17

How do you charge — fixed price or time & materials?

Accepted Answer

We primarily work on fixed-price project engagements after a thorough scoping phase. This gives you cost certainty and keeps us accountable for delivery. For ongoing retainers or exploratory phases where scope is genuinely uncertain, we use a monthly time-and-materials model with a pre-agreed hour band and weekly reporting. We'll recommend the right commercial structure for your specific project during the first call.

Question 18

What payment terms do you offer?

Accepted Answer

Standard project terms are 30% on project start, 40% at the midpoint milestone, and 30% on final delivery. For larger engagements, we offer monthly milestone-based billing. We accept bank transfers (SWIFT for international clients), UPI, and major credit cards. We do not require 100% upfront payment, and we never hold code hostage to payment disputes.

Question 19

Do you sign NDAs?

Accepted Answer

Yes, absolutely. We sign NDAs as a standard part of our engagement process before any project discussions. Confidentiality is important to us — we don't share client names, project details, or any proprietary information without explicit written consent. Our standard NDA is mutual and covers both parties.

Question 20

We're an international company. Can you work in our time zone?

Accepted Answer

We have team members covering IST (India), GMT (Europe), and partial EST (US East Coast) coverage. For US West Coast clients, we overlap in their morning for calls. Our async-first communication culture means most day-to-day collaboration happens through written updates rather than live meetings, which works well across time zones. We've never had a client tell us timezone was a blocker.

Question 21

What if we're not happy with the work?

Accepted Answer

We'll fix it. Full stop. Our process is designed with explicit review gates so problems get caught early — but if we miss something or fall short of the agreed spec, we address it at our cost. We care deeply about our reputation, and we'd rather re-do a feature than lose a client's trust. In our 8+ years of business, we've never had a project end without delivery.

Everything You Wanted to Ask

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